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We store any information you enter on our website. This includes personal information such as your first and last name, home or business address, telephone number, postal and e-mail addresses. The information you provide is not shared with non-authorized third parties.
We may share your information, as only necessary as possible, with companies related to your travel itinerary such as airlines, hotels, ground handling companies, local tour companies, sponsors and other suppliers.
When it comes to payment sections, please make sure to see the security lock on your browser to confirm the identity of the site before providing your credit card information.
Credit card is required to guarantee the reservation. We accept American Express, Visa and MasterCard.
Must cancel within 24 hours prior to arrival date, in order to avoid fee charges.
No Show Policy:
If No Show occurs, a one night stay fee will be charged.
Extra Person Policy:
Extra person charge applies. See rate at the moment of checking availability.
Minors of up to 12 years old are considered as children. 13 and older are charged as adults. Up to 2 children can share the room with 2 adults.
Sorry, no pets are allowed.
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted
The hotel will pay a one night stay plus taxes at a similar Hotel.
The guest will be transported by the hotel to the new hotel.
The guest will be permitted at least one phone call to his house or office.
Any reservation cancelled 15 or more days prior to the arrival date is subject to a 10% penalty charge of the reservation total.
Any reservation cancelled within 14 to 3 days prior to the arrival date is subject to a 1 night stay penalty charge.
Any reservation cancelled within 2 to 0 days prior to the arrival date or No Shows will not be refunded. No refunds apply on early departures.
Christmas, New Year’s Eve, Holidays:
Any reservation cancelled 31 or more days prior to the arrival date are subject to a 10% penalty charge off the reservation total.
Any reservation cancelled within 30 to 15 days prior to the arrival date is subject to a 1 night stay penalty charge.
Any reservation cancelled within 14 to 0 days prior to the arrival date or No Shows will not be refunded; No refunds apply on early departures.
At the time of booking, you automatically authorize in writing, the charge of your credit card for full stay on behalf of UNIVISIT.COM, as well as confirming that you accept the reservation and cancellation policies. All reservations are subject to the confirmation of the full stay payment, the reservation will be guaranteed upon confirmation of payment.
The reservation confirmation is subject to the bank authorization upon any credit card number that you provide. In case of payment issues, we will get in contact to the phone number that is provided by you.
The reservation amount will be charged instantly to your credit card, and will show in your account status on behalf of: “UNIVISIT.COM”.
For reservation payments, we accept Visa and Master Card Credit Cards. In case you don’t have any of the credit cards mentioned above, you can complete your payment by means of a bank transfer. For further information please contact one of our Travel Advisors.
The rates published in our site will be priced in several currencies, which will be dully specified at the time of booking. If currency is other than Mexican peso (MXN) it is subject to be converted into Mexican Pesos (MXN) upon the current exchange rate. Please note that the amount that will appear in your credit card ticket may vary up to a 3% due to the international fluctuation of currency exchanges. The internet page is not responsible of such fluctuation and by accepting these policies, you acknowledge to have been informed about the exchange rate and agree upon the charge in US Dollars.